Agenda and draft minutes

Scrutiny (Policy and Performance) Committee
Tuesday, 4th December, 2018 6.00 pm

Venue: HMS Brave Room - Dover District Council. View directions

Contact: Rebecca Brough  Democratic Services Manager

Note: Please note that agenda item 11 (Civica Customer Service Key Performance Indicators) has been withdrawn. It is provisionally rescheduled for the January 2019 meeting of the Committee. 

Items
No. Item

68.

Apologies

To receive any apologies for absence.

Minutes:

Apologies for absence were received from Councillors J M Heron, S C Manion and K Mills.

69.

Appointment of Substitute Members

To note appointments of Substitute Members.

Minutes:

It was noted that in accordance with Council Procedure Rule 4, Councillors B Gardner and P J Hawkins had been appointed as substitute member for Councillors J M Heron and K Mills respectively.

70.

Declarations of Interest pdf icon PDF 37 KB

To receive any declarations of interest from Members in respect of business to be transacted on the agenda.

Minutes:

There were no declarations of interest made by Members.

71.

Minutes

To confirm the attached Minutes of the meeting of the Committee held on 3 July 2018, 11 September 2018, 2 October 2018, 6 November 2018 and 13 November 2018.

Minutes:

The consideration of the Minutes were deferred.

72.

Public Speaking

Please note that in accordance with the agreed Protocol for Public Speaking at Overview and Scrutiny, the right to speak does not apply to any of the agenda items.

 

For information, the right of the public to speak does not apply to the following agenda items: Apologies, Appointment of Substitute Members, Declarations of Interest, Minutes, the Forward Plan, the Scrutiny Work Programme, any agenda item that is not accompanied by a written report and items that are exempt business.

 

Minutes:

The Democratic Services Manager advised that no members of the public had registered to speak on items on the agenda to which the public speaking protocol applied.

73.

Decisions of the Cabinet Relating to Recommendations from the Scrutiny (Policy and Performance) Committee

There were no decisions taken by the Cabinet at its meeting held on 3 December 2018 in respect of recommendations from the Scrutiny (Policy and Performance) Committee.

 

Minutes:

Members received the decisions of the Cabinet relating to recommendations made by the Committee.

 

RESOLVED:  That the Cabinet decisions relating to recommendations from the Scrutiny (Policy and Performance) Committee be noted.

74.

Issues referred to the Committee by Council, Cabinet, Scrutiny (Community and Regeneration) Committee or another Committee

There are no items for consideration.

Minutes:

There were no items of business for consideration.

75.

Items called-in for Scrutiny or placed on the agenda by a Member of the Committee, any individual Non-Executive Members or Public Petition

(a)    Items placed on the agenda by a Member of the Committee or any individual Non-Executive Member

 

       Any individual Councillor may request that a matter is placed on the agenda of one of the Council's Overview and Scrutiny Committees by providing Democratic Support with notice of the matter prior to the agenda being published.

 

       There are no items for consideration.

 

(b)    Items the subject of Call-In

 

       Executive Decisions may be called-in by the Chairman or Spokesperson of the Scrutiny (Policy and Performance) Committee or any three non-executive members.

 

       There are no items for consideration.

 

(c)    Public Petition

 

       There are no items for consideration.

Minutes:

There were no items of business for consideration.

 

76.

Notice of Forthcoming Key Decisions pdf icon PDF 63 KB

It is intended that Members should use the Notice of Forthcoming Key Decisions to identify topics within the remit of the Committee for future scrutiny.

Minutes:

The Democratic Services Manager presented the Notice of Forthcoming Key Decisions to the Committee for its consideration.

 

Councillor B Gardner requested that the committee receive an update in respect of the granting an easement at Matthews Close, Deal.

 

RESOLVED:  (a)   That the Notice of Forthcoming Key Decisions be noted.

 

(b)   That the Director of Environment and Corporate Assets be requested to provide a report to a future meeting updating the committee on the granting of an easement at Matthews Close, Deal.

 

77.

Scrutiny Work Programme pdf icon PDF 72 KB

It is intended that the Committee monitor and prioritise its rolling work programme.

Minutes:

The Democratic Services Manager presented the Scrutiny Work Programme to the Committee for its consideration.

 

Councillor M I Cosin requested that a meeting be held to look at the academisation of schools in Deal to which representatives of Kent County Council and the appropriate head teachers be invited.  

 

RESOLVED: That the Work Programme be noted, subject to the inclusion of an item on the academisation of schools in Deal.

78.

Civic Customer Service Key Performance Indicators

To receive an update from Civica on Customer Service Key Performance Indicators.

Minutes:

This item had been withdrawn to be rescheduled for a future date.

79.

Universal Credit Update pdf icon PDF 65 KB

To receive an update on Universal Credit.

Additional documents:

Minutes:

The Director of Customer Service (East Kent Housing) presented an update on Universal Credit. In addition, the committee welcomed Mrs Lee representing the local Citizens Advice Bureau (CAB).

 

The Committee was advised that the Council provided the CAB with some financial support to assist people dealing with Universal Credit claims. The CAB used this support to assist the claimant send off the claim and provide help until they received their first payment. As Universal Credit consolidated a number of benefits, this was time consuming work and it was more complex when dealing with the claims of non-UK nationals.

 

In respect of a question concerning benefit claimants moving into the area from outside the district, it was stated that this was one of the triggers for Universal Credit eligibility.

 

Mrs Lee advised that in April 2019 the CAB would be starting some social policy work that would provide for more accurate figures on the impact of Universal Credit. However, she was aware that the Dover foodbank had seen a 10% rise in use and a 65% rise in food vouchers. In response to a question it was stated that the transition to Universal Credit was having an impact on the wellbeing and mental health of some claimants.

 

In response to a question over the profile of tenants, the Director of Customer Services advised that more EKH tenants were on legacy benefits than private sector housing tenants.

 

RESOLVED:  (a)   That the update be noted.

 

                        (b)   That a further update be received in three months.