Issue - meetings

To consider the attached report of the Director of Governance.

The Director of Governance presented the report on Performance Targets.

Members were advised that the contract with Civica contained a number of performance targets that replaced the previous EKS targets.

Members discussed changes to targets against the previous year, including the changes to the target AC004 due to the implementation of a new system.

RESOLVED: That the Performance Targets be noted.

To consider the attached report of the Director of Governance.

Responsibility: Portfolio Holder for Corporate Resources and Performance

It wasagreed:

(a)  That the key performance targets for 2018/19, as shown at Appendix 1 to the report, be approved, subject to the Director of Governance agreeing any minor changes in consultation with the Portfolio Holder for Corporate Resources and Performance.  In relation to PLA007, it was noted that the outturn to Q3 for the number of new houses completed should be 346.

(b)  That, where some targets are not available, final agreement of these targets be delegated to the Director of Governance, in consultation with the relevant Portfolio Holder and the Portfolio Holder for Corporate Resources and Performance.  The following targets are affected:

?   EKS02d1 (Percentage of ICT incidents resolved within target) – 60% target proposed but more work needed

?   HOU010a (Number of households in temporary accommodation including B&B) – Proposed target subject to Homelessness Project Advisory Group consideration

?   HOU010b (Number of households in B&B accommodation) – As per HOU010a above

?   PLA001 to PLA004 (Planning applications) – These targets will be considered as part of a separate review of the Planning Department.